FAQs

Frequently Asked Questions

What is the seating like?
The auditorium is exactly like a normal indoor theatre except that there is no roof. The theatre is set ‘in the round’ with the stage at the centre and the majority of seating on tiered wooden terraces circling the action. There are grassed areas too which are available for Picnic Space ticket holders.

You can view a seating plan here


What are the Premium Seats?
For 2016, we have added a limited number of Premium seats, where customers can reserve the best seats in the house: either front row of the Picnic Chairs, or back row of the Covered Picnic Terraces – it’s your choice! No need to arrive early.


What are the Covered Terraces?
In 2012, we added an innovative gladiatorial style canopy over the back two rows of the terraces. The entire theatre remains open-air and therefore open to the elements so, of course, covered terraces won’t protect you from the wind – but they will provide shelter and shade. These seats are limited and very popular so if you’re booking early and want to guarantee a cover, choose these!


Where is the best view from?
All seats have equal sight lines from which to view the performance.


How long are the performances?
We will be able to confirm this season’s running times once we’re closer to opening, but below is an approximate guideline:

As You Like It: 2 hours 30 mins (inc. interval)
– Stig of the Dump
: 2 hours 10 mins (inc. interval)

– The Two Gentlemen of Verona: 2 hours 30 mins (inc. interval)


If its rains, will you cancel the show?

See the weather policy


Can I bring an umbrella?
You can, but if you use an umbrella during the performance, please do have a care for others sight lines. Warm jackets with waterproof hoods are best. There are ponchos to buy at the theatre for £2.


Can I take photos?

You can take photos in the park and in the auditorium but please do not take any photographs during the show – no photography or filming of the performances please. You can share your pictures of yourselves and your picnics with us online @storyhouselive. Use the hashtag #GPOAT -or try a #GPOATSelfie!


Can I bring my own food and drink to the theatre?

Yes. The theatre is are fully licensed for you to bring your own food and drink, plus you can order picnics in advance or buy treats, snacks and summer drinks at the bar. Have a look at our food and drink section here…

 

Can I drink alcohol in the theatre?
Yes you can, you can either buy from us or bring your own.


What time can I get into the theatre?
The theatre opens one hour before each performance start time.


I have tickets for tonight’s performance, but it is raining. Will the show be cancelled?
Very unlikely! (happened once in over 300 shows…) Please see our weather policy for full details.


Are there any toilets?
Yes, Grosvenor Park has recently been refurbished with new toilet facilities (including accessible and baby changing facilities). The toilets are approximately a 30-second walk from the theatre.


What if I am late ?
See our latecomers’ policy


Can I bring my guide dog?
Yes, you are very welcome to do so. Please let us know in advance (01244 409 113 / info@storyhouse.com)


What are your concessions?
Click here to see price and concession information


Someone I know is going the same night as me, but paid a different price for their ticket – why?
We operate a flexible pricing policy, meaning that prices change with demand. It’s always best to book in advance to guarantee seats and have the best choice of prices. Click here to see live prices and booking


Do I have to pay a booking fee?

No! The price we advertise is the price you pay when you book online.
If, however, you book on the phone through our ticketing agents, you will incur a handling fee (10%).


I can no longer make the performance I’ve booked for, can I exchange my tickets?
Yes, we’re more than happy to offer you a ticket exchange for another show (depending on availability). To organise your ticket exchange, call us on 0845 241 7868. Please note, there may be a price difference.

Please note: Exchanges must be requested prior to the performance. All exchanges are subject to a £2.50 administration fee.


What is Grosvenor Park Young Theatre Company?
The Grosvenor Park Young Theatre Company project represents a valuable opportunity for young people aged 16-24 to gain experience working in the theatre. Click here to find out more


I want to work for Grosvenor Park Open Air Theatre, how can I join the team?

Grosvenor Park Open Air Theatre is produced by Storyhouse We hire a range of positions for the summer season including front of house, security, production and creative team members. All our opportunities are posted online here. Please note that we use a casting director for our shows and do not accept unsolicited enquiries.